Privacy Policy

Privacy Policy TOMORI Co., Ltd. (hereinafter referred to as "our company") has established the following privacy policy (hereinafter referred to as "this policy") regarding the handling of users' personal information in the services provided on this website (hereinafter referred to as "this service"). We will do our utmost to protect personal information so that our customers can use this service with peace of mind.

TOMORI's definition of personal information :
"Personal information" refers to "personal information" as defined in the Personal Information Protection Act, and refers to information about a living individual that can identify a specific individual based on the name, date of birth, address, telephone number, contact details, and other descriptions contained in the information, as well as data related to appearance, fingerprints, voiceprints, and information that can identify a specific individual from the information alone, such as the insurer number on a health insurance card (personal identification information).

How we collect your personal information:
When a user registers for use, we may ask for personal information such as name, date of birth, address, telephone number, email address, bank account number, credit card number, driver's license number, etc. In addition, we may collect information regarding transaction records and payments made between users and our partners, including personal information about users, from our partners (including information providers, advertisers, ad recipients, etc.; hereinafter referred to as "Partners").

Purposes for collecting and using personal information:
The purposes for which we collect and use personal information are as follows:
To provide and operate our services To respond to inquiries from users (including verifying their identity)
To send emails about new features, updates, campaigns, etc. for the services the user is using, as well as information about other services provided by our company. To contact users as necessary, such as for maintenance and important notices. To identify users who have violated the terms of use or who are attempting to use the service for fraudulent or improper purposes. To allow users to view, change, or delete their own registered information, and to view their usage status. To bill users for paid services. For purposes incidental to the above purposes of use.

Change of purpose of use:
We will change the purpose of use of personal information only if it is reasonably deemed that the purpose of use is related to the purpose before the change.
If the purpose of use is changed, the changed purpose will be notified to users in a manner prescribed by our company or will be published on this website.

Disclosure of Personal Information to Third Parties:
We will not provide personal information to third parties without the prior consent of the user, except in the following cases, except as permitted by the Personal Information Protection Act or other laws and regulations.
When it is necessary to protect a person's life, body, or property, and it is difficult to obtain the consent of the individual; When it is particularly necessary to promote the healthy development of children, and it is difficult to obtain the consent of the individual; When it is necessary to cooperate with a national institution, local public body, or a person commissioned by them in carrying out duties prescribed by law, and obtaining the consent of the individual may hinder the performance of said duties; When the following matters have been notified or announced in advance, and our company has notified the Personal Information Protection Commission: - The purpose of use includes provision to a third party; - The items of data to be provided to a third party; - The means or method of provision to a third party; - To stop providing personal information to a third party at the request of the individual; - The method of accepting the individual's request.

Notwithstanding the provisions of the preceding paragraph, in the following cases, the recipient of the information shall not be considered a third party.
・When our company entrusts all or part of the handling of personal information to a third party within the scope necessary to achieve the purpose of use. ・When personal information is provided in connection with business succession due to a merger or other reason. ・When personal information is used jointly with a specific party, the individual is notified in advance or made easily accessible to the individual of the fact, the items of personal information to be used jointly, the scope of the parties using the personal information jointly, the purpose of use by the parties, and the name or title of the person responsible for managing the personal information.

Disclosure of Personal Information:
When an individual requests disclosure of their personal information, we will disclose it to them without delay. However, if disclosure would result in any of the following, we may not disclose all or part of the information, and if we decide not to disclose it, we will notify you of this without delay. Please note that a fee of 500 yen will be charged for each disclosure of personal information.
When there is a risk of harming the life, body, property, or other rights and interests of the individual or a third party When there is a risk of causing significant disruption to the proper performance of our business When there is a violation of other laws and regulations Notwithstanding the provisions of the preceding paragraph, in principle, information other than personal information, such as history information and characteristic information, will not be disclosed.

Correction and deletion of personal information:
If the personal information held by the Company is incorrect, the User may request the Company to correct, add, or delete the personal information (hereinafter referred to as "correction, etc.") in accordance with the procedures established by the Company.
If we receive a request from a user as set forth in the preceding paragraph and determine that it is necessary to comply with the request, we will correct the personal information without delay.
If the Company makes any corrections, etc. pursuant to the provisions of the preceding paragraph, or if the Company decides not to make any corrections, etc., the Company will notify the User without delay.

Suspension of use of personal information, etc.:
If an individual requests that the use of their personal information be suspended or deleted (hereinafter referred to as "suspension of use, etc.") on the grounds that their personal information is being handled beyond the scope of the purpose of use or has been obtained by illegal means, we will conduct the necessary investigation without delay.
If, based on the results of the investigation under the preceding paragraph, we determine that it is necessary to comply with the request, we will suspend the use of the personal information without delay.
If the Company suspends use, etc. pursuant to the provisions of the preceding paragraph, or decides not to suspend use, etc., the Company will notify the User without delay.
In addition, if suspending use, etc. would involve a large amount of expenses or would be otherwise difficult to suspend use, etc., and alternative measures necessary to protect the rights and interests of users can be taken, these alternative measures will be taken.

About SSL (Secure Socket Layer);
Our website is SSL-enabled, which encrypts communication between your web browser and our web server. Personal information entered by users, such as your name, address, and phone number, is automatically encrypted.

About cookies:
A cookie is data sent from a web server to a web browser. By referencing cookies, the web server can identify the user's computer, allowing for more efficient use of our website. The files sent by our website as cookies do not contain any personally identifiable information. You can disable cookies by changing your web browser settings.
This website uses Google's access analysis tool "Google Analytics." Google Analytics uses cookies to collect data. This data is collected anonymously and does not identify individuals.

Changes to our Privacy Policy;
The contents of this policy may be changed without prior notice to users, except for matters otherwise specified by laws, regulations, or otherwise in this policy.
Unless otherwise specified by our company, the revised Privacy Policy will take effect from the time it is posted on this website.

Other things to note about online privacy:

Contact point:
Our company has established the following contact point and person in charge regarding the handling of personal information.
[TOMORI Co., Ltd.]
Department in charge: Inquiry desk
Email address: info@tomori.co.jp