terms of service

These Terms of Use (hereinafter referred to as "these Terms") set out the terms of use for the website (www.ritsno.com, hereinafter referred to as "this Site") and online shop (hereinafter referred to as "this Service") operated by TOMORI Co., Ltd. (hereinafter referred to as "our company"). Registered users and visitors (hereinafter referred to as "Users") must use this Service in accordance with these Terms.

Article 1 (Application)

These Terms and Conditions apply to all relationships between users and our company regarding the use of this service.
The Company may establish guidelines, rules, etc. (hereinafter referred to as "Individual Provisions") as necessary, and such Individual Provisions shall constitute part of these Terms and Conditions.

Article 2 (User Registration)

The person wishing to register shall agree to these terms and conditions, apply in the manner prescribed by the Company, and registration shall be completed upon approval by the Company.
We may not approve your registration if:

If there is a false statement in the registration application
If you have a history of violating these terms and conditions
Any other case that the Company deems inappropriate

Article 3 (User ID and Password Management)

Users are responsible for managing their IDs and passwords and are prohibited from transferring or lending them to third parties.
We will not be liable for any damages arising from the use of your ID or password unless there is intentional or gross negligence on our part.

Article 4 (Sales Contract)

A sales contract will be established when the user applies to purchase a product and our company accepts the application.
Ownership of the products will be transferred to you upon our delivery to the carrier.
The Company may terminate the contract in the following cases:

If the user violates the terms
If delivery is not completed due to an unknown delivery address or a long absence
When it is deemed that the relationship of trust has been damaged

Payment, shipping, returns and cancellations are subject to separately established policies.

Article 5 (Intellectual Property Rights)

The intellectual property rights of the photographs, text, designs, trademarks, etc. on this website belong to our company or the legitimate rights holder. Users are prohibited from copying, reprinting, modifying, or using commercially any of the content on this website without permission.

Article 6 (Prohibited matters)

Users must not:

Actions that violate laws and regulations or public order and morals
Crime-related activities
Infringing on the rights of others
Actions that interfere with the operation of our services
Unauthorized access and system attacks
Impersonating another person
Providing benefits to antisocial forces
Any other actions that the Company deems inappropriate

Article 7 (Suspension or Interruption of Service Provision)

We may suspend or interrupt the service without prior notice in the following cases:

System maintenance and updates
Force majeure such as earthquakes, fires, and power outages
Communication line failure
Other cases where it is deemed difficult to provide the information

We are not responsible for any damages that may result from this.

Article 8 (Usage Restrictions and Cancellation of Registration)

If the user is found to be in violation of the terms and conditions or is otherwise inappropriate, the Company may restrict use or cancel the user's registration. The Company shall not be liable for any damages resulting from such actions.

Article 9 (Withdrawal)

Users can cancel their membership by following the prescribed procedures.

Article 10 (Disclaimer)

We do not guarantee that our services or products will be free from defects.
We shall not be liable for any damages incurred by the user (except for exceptions under the Consumer Contract Act).
We will not be involved in any transactions or disputes between other users or third parties.

Article 11 (Changes and Termination of Service Contents)

We may change or terminate the service content without notice and will not be liable for any damages that may result from such change or termination.

Article 12 (Changes to Terms)

The Company may change these terms as necessary. Use of the Service after the changes will be deemed as consent by the User.

Article 13 (Handling of Personal Information)

We will properly manage users' personal information in accordance with our privacy policy.

Article 14 (Notification and Contact)

Any notice from us will be deemed to have been received when sent to your registered contact details.

Article 15 (Governing Law and Jurisdiction)

These Terms and Conditions shall be governed by the laws of Japan, and any disputes relating to the Service shall be subject to the exclusive jurisdiction of the court with jurisdiction over our head office location.